Complaint Policy

The authors, reviewers, or any other person may submit a formal complaint through the journal's official email (editoravicennajhs@avicennamch.edu.pk) regarding any publication misconduct on the part of the author, reviewer or Editorial board. The case will be referred for investigation to the Editorial Board of the journal to give recommendations to the Chief Editor for decision in the light of COPE Guidelines. If the complainant remains dissatisfied with the handling of their complaint, he or she can submit the complaint to the COPE.

Complaints about failure of processes such as long delays in handling papers in first instance will be handled by the Editor-in-Chief(s) responsible for the journal and/or the Section Editor who handled the paper.